On May 17, the top annual gala Pulse integration of IBM Tivoli software brand served and managed in 2011 the gala succeeded in holding in Shanghai. At this conference, manage the excellent content of the gala in U.S.A. IBM Pulse conference in global top service that IBM has shared the current year, put forth effort to describe IBM and deepen and combine serving to manage Integrated Service Management, is abbreviated as ISM continuously Tendencies latest,it is develop to last business on innovation is outstanding in achievement. IBM software sells to the executive vice president Joao P in group Tivoli the whole world. Mr. Perez, group Tivoli global technology of IBM software and selling and supporting a director Gulsum Demirbas gentleman, group the Asian-Pacific area Tivoli director Erik Elzerman gentleman of IBM software, IBM software group Greater China district Tivoli software general manager Mr. Xu WeiLi, and come from analyzing professional analysis expert and numerous trade customers of the organization have attended this activity.
Come from the intersection of IBM and global top leader explain ISM in the form of multi-type ‘ Combine and serve management Calculated and the ways of the important meanings and practices of times of Internet of things in the cloud, and especially introduced ” intelligent operation ” Hand over the mode in brand-new service brought. In addition, IBM customer has shared his developing road that serves management detailedly and vividly in integration, the trade reputable expert participating in the conference has served the development trend of management to China integration and carried on dissecting thoroughly and discussion.
Deepen integration to serve and manage continuously, put out ” intelligent operation ” ceremoniously
In the past, the task of IT department was to manage PC, server and security affairs in its data centre. Now nowadays, the task that the data centre undertakes increases day by day, the enterprises service of increasing gradually all need data centre to manage. So, enterprises can’t regard its computational resource as the set of apparatus and software briefly again, but should regard it as a kind of service and make up. For run through all kinds of services of field these, link to each other IT, network, physical assets, IBM put out ISM Integrated Service Management ceremoniously in the second half of 2009, combined and served management . ISM is not merely known as ” Intelligence the earth ” Operating system,serve embodiment IBM on and it is abundant management software the characteristics three majors of the Tivolies, namely utilize highly visual, controlled melting and automation, can guarantee the conformance of IT and business service, lower costs, raise production efficiency.
But as IT infrastructure is expanded sharply, for being better while reducing IT and transporting and linking cost, help the customer to scrutinize IT again, promote IT to create greater value for the business, ” intelligent operation ” Smarter Computing Arise at the historic moment. Intelligent operation, aim at it in order to help the customer to realize IT makes the transition, brings the strategy of economy and value broken through. It raises operation efficiency, optimizes the live load characteristic through hardware and software engineering, reducing at the same time has cost overallly. In addition, ” intelligent operation ” Through employing the information technology to be obtained and insighted and found, have started a brand-new calculation era.
Sell to the executive vice president Joao P group Tivoli the whole world of this IBM software. Mr. Perez points out: “The ones that cooperate, unattended procedure cross over business service life cycle, will help enterprises to realize the service of the persistency will be improved. In fact, the concept got out of ‘ business serves life cycle ‘ is exactly important leap in ISM gradual progress course. Before this, ISM emphasizes the cover to the end IT managerial ability of end in terms of operation mainly, serve life cycle by business through tactics, design, pay, manage, measure and persistent service improve and build up IT to manage the closed loop, build the stereoscopic management system that melts with the end together to IT management of the end. In addition, ‘ intelligent operation ‘ arising at the historic moment under ‘ intelligence the earth ‘, not merely can lower costs, promote the realization of the value goal, all right one optimizes IT environment. We very glad to can bring ISM and the intersection of ‘ intelligent operation ‘ and these kind of advanced idea to the masses of Chinese users, help users to combine and serve and manage, innovate products and service. ”
The trade falls, advance the industry to make the transition
It is applied to various apparatus, building and infrastructure that increasingly extensive with computational capability, the insight and operation efficiency of the global organization are marching toward a brand-new height. As the enterprise layer software provider of global maximum, IBM has a leading professional experience in the fields of analysis, system management and sensor, can realize the connection between real world and digital world, and create the new intellectual infrastructure for enterprises, thus ensure enterprise’s more valid operation. All the time, IBM is deepening these professional advantages in different fields constantly, introduce, make infrastructure business global run further more intelligent brand-new software while being a series of, for example:
Tags: last business, security affairs, professional analysis
November of 2009, the famous brand of representativeness of SaaS field two major, the China On Line CRM first brand XToolsCRM declares with China’s best online marketing customer service software brand formally ” The happy language ” Forming the strategic cooperation alliance, both sides will combine one’s own advantage, the combination among the strong ones, jointly offer the high-quality comprehensive SaaS products incorporating excavating and management of online business opportunity of the online business opportunity into an organic whole to customer.
Recently, are similar to the example that numerous and complicated development strategy alliances of SaaS manufacturer carry on market expansion such as XToolsCRM and happy language and come up to a large number, no matter the alliance of service of goods or selling alliance, SaaS manufacturer is all exploring and practising on the road to this SaaS cooperation marketing mode. Cooperation between the manufacturer popularization, both sides both as goods and provider that serve of both sides products, through integration of the resources, market, combine then realize SaaS serve and combine, open up SaaS market jointly finally.
SaaS caters to ” The E-business ” The trend, need combining
The birth of the E-business has a long history, it is a new management mode economic and in combination with Internet of the tradition of the economic era of Internet. At present, no matter China or foreign, traditional enterprises are all in the field of large-scale entry E-business, in informationalized tide, can develop E-business lowering operation costing of enterprise effective, can excavate and expand one’s own market by advantage of the network.
The place is in this day and age, the competition between enterprises, has already turned into the competition between the commercial modes. Fast development and popularization of Internet, it is possible to offer in coordination with the business, exactly closing downstream resources between the cooperative partners for enterprises. The whole E-business arises at the historic moment too as a kind of brand-new management modes of small and medium-sized enterprises of era of Internet. It fully utilizes advanced information technology means such as Internet, mobile communication,etc., combine enterprise’s upper and lower idle fund sources fast, high-efficiently, organize resources such as common manpower, material resources, financial resources,etc., offer products and service with higher additional value to customer, thus promote enterprise’s whole efficiency and benefit, improve enterprise’s whole competitive power.
Then, enterprises should pursue this kind of brand-new management mode of times of Internet, must allocate the corresponding IT system. But lacked funds and talents have been lacking all the time was that small and medium-sized enterprises have implemented two big bottlenecks in the information-based course. And SaaS mode is to solve the good recipe of these two major difficult problems. SaaS and E-business, there are the two, I, has in me, you. SaaS takes root in China through the E-business, the E-business will take advantage of SaaS mode and hope to open the markets of small and medium-sized enterprises fast too.
Alliance’s cooperation brings about an advance in SaaS scale
A difficult problem that has perplexed SaaS service supplier all the time is what a large range to popularize SaaS application to the users of small and medium-sized enterprises. The users of small and medium-sized enterprises though the quantity is huge, the difficult problem difficult to concentrate exists and widespread too. For this reason, though SaaS is after 5 years of development in China, still it is difficult to shake the position of the traditional software mode. So SaaS service supplier begins to ferment through the way of alliance’s cooperation large-scaly and popularize SaaS application to the users of small and medium-sized enterprises.
In midyear, Industrial and Commercial Bank of China unites in many property SaaS service supplier makes the platform where the banking industry employed SaaS service, through accelerate products innovation the intersection of network and silver and integration that financial affairs serve platform this, offer finance and financing of a station type to the masses of enterprise’s customers, especially customers of small and medium-sized enterprises, serve, make every effort to promote another great action of development of small and medium-sized enterprises.
At the end of the year, pays the treasure and releases and becomes the cooperative partner of strategy with the software facilitator’s Yongyou giant bank net formally in independent third party’s payment system. Vice President Jiang Sichuan Province’s leather of big storehouse network of the Vice President of Yongyou Company expresses: With paying entering cooperation deeply of treasure, it is the ultimate embodiment that the network of big storehouse promoted the informationization of small and medium-sized enterprises completely with SaaS service.
SaaS products and paying the innovation that the integration of the products become a kind of commercial mode, this proves even more the E-business is closely linked with SaaS, the alliance of SaaS is not limited to SaaS facilitator.
Tags: customer service software, best online marketing, software brand, marketing mode, development strategy